Over the past few years local search has been dominating the search engines. Google, Yahoo and Bing are seeing droves of people turning toward the internet to conduct searches for brands, products and services within their local areas. Just to give you an idea, published numbers indicate that more than 10 billion local searches are conducted each month. Clearly, local search marketing has enormous potential to attract a large share of customers to your website and business.
Flipping through the Yellow Pages is a thing of the past. Web users are becoming more sophisticated with local search criteria. By including identifiers to make searches more focused to a particular location, the search engines are able to retrieve local information. As a business, if you're not using local search, you're losing out.
Use these local search marketing suggestions to promote your business and capture your fair share of customers.
1. List Your Business
If you want to be found you need to go where people can find you. That means including your business listing in the local directories with
Google,
Yahoo and
Bing. In addition to the listing with the big dogs, you'll need to expand your local listing circle and include your business with other sites too. This increases your online presence by making you more visible. Here's a list to get things started:
Citysearch.com,
Superpages.com,
Insiderpages.com,
Yellowpages.com,
iBegin.com and
Brownbook.com.
2. Stake Your Claim
After you've published your listing you'll need to return to each site and claim your listing. This proves that you're the site owner and helps reduce spam activity and fraudulent posting. It often requires nothing more than a simple email verification or PIN activation via automated phone call. Make sure that you claim each listing so that you can make edits and changes to your listings in the future.
3. Keep It Consistent
Every local listing should feature the exact same business name. For instance, if you own a coffee shop, let's call it Beverly's Coffee House, then that's what each and every listing should reflect in the title. Don't abbreviate and call it Bev's Coffee on some and not on others. This is one instance where being exactly the same is a good thing.
4. Optimize-A-Go-Go
The SEO acronym has been tossed around more than a football during Superbowl. SEO stands for search engine optimization and it's a component of internet marketing that utilizes several techniques and strategies to build awareness of a website and elevate its ranking with the search engine. When it comes to your local listings, including keyword optimizing the areas that you can (company description, bio, etc.) can make a difference in the local search results that are returned.
5. Build Links & Include Citations
Links are pretty much just that - links to your website that are featured or placed with other sites. Citations are nothing more than mentions of your business or site. Through the search engine's eyes, links and citations are
extremely valuable and heavily determine your ranking.
Two sites that every business should take advantage of are
Yelp and
Merchant Circle. These user review websites are highly in the top 100 ranked websites (not bad considering there are more than 233 million active websites and counting) and that means that the search engines have determined them to be credible. You can use these sites to fill-up your citation satchel and having yourself listed with them helps with linking.
6. Request Reviews & Get Rated
As often as you can, as your customers to leave reviews and share feedback regarding their experiences. Of course we'd all love glowing, five-star reviews, but that's not always the case. There will be times when a disgruntled person will pop-up and express themselves. This is absolutely not a bad thing. Remember that while you can't control what someone thinks or has to say about your business, product or service, you can engage in a conversation and ask them how you can make things better. This goes along way in showing other potential clients how you respond and remedy situations.
7. Picture Perfect
You don't have to turn you local listing into a gallery at the Louvre, but including a few images and videos will spruce up your listings appearance. Although photos aren't necessarily what drives search engine ranking, people tend to click on local listings with imagery much more often than those without. Share your logo, a snapshot of your storefront or any thing else that might help you stand out.
8. Categorically Speaking
Most local listing sites allow you to describe what you do be choosing two to five categories. Some sites have extensive category lists that feature every occupation and industry under the sun, and others have only a handful. Limitations can make it difficult to choose what category you should be in. If this happens, try not to drill down to a sub-category and stick with the primary. For example, if you're a boutique shoe store, but you can't find shoe category, post yourself under retail.
9. Local PPC
Good ol' online advertising can supplement your local listing by featuring geo-targeted keywords. Pay per click (PPC) has incredible tracking and measurability that makes it easy to see what's working and what's not. The concept of PPC appears to be simple and straightforward, but it can be tricky to execute a good campaign. Do a bit of homework or consider seeking out the
services of a professional to ensure that you're maximizing your dollars and ad listing locations.
10. Stay Positive
Local search marketing is the place to be for any business. Unlike SEO which can take a considerable amount of time to generate high-ranking results, local search does it differently. There's not nearly as much competition and result are based on your map location. Not impressed? Well, this might change your mind. Local map results are always at the top of the search result pages and that gives you the opportunity to be at the top of the pack and the page.
Do you have other helpful local search marketing techniques that you're trying? Share with us. We want to hear from you.